Terms and Conditions

Brochure Validity

This brochure is valid from 1 November 2017 to 31 March 2018. Prices and details within our brochure will become void once a new brochure is published. Always check website for latest updates and prices.

Prices

Prices are based on known costs at 18th October 2017.These replace any previously published prices and are subject to change without notice. Any changes will be notified at the time of booking.

Day Trips & Tours

All day trips and tours are unescorted.

What the Price Includes

This is specifically stated on tour page of the brochure. Unless specifically stated prices do not include any gratuities/tips, lunches or transfers. Any gratuities/tips are at your discretion.

Payment

Full payment is required at the time of booking.

Dates of Departure

These are subject to change or cancellation, should unforeseen circumstances occur. Your date of departure will be confirmed at the time of booking.

Meeting Point

Your meeting point will be notified to you at the time of booking. Personal identification and a printed copy of your Booking Confirmation will be required to collect your travel pack and tickets from the Manchester Sightseeing representative at the meeting point.

Timings

Where specific times are provided for travel pack and ticket collection, transport, entrances or attractions, Greatdays cannot be held liable should you be unable, for any reason, to arrive at the agreed time. No refund or compensation will be made for any part of your of your trip that you are unable to enjoy due to late arrival at any point.

Smoking

There may be areas on the tour where smoking is strictly prohibited at any time.

Children

Children under 17 must be accompanied by an adult.

Cancellations

50% up to 24 hours prior to departure, then 100% less than 24 hours.

Amendments

50% charge up to 24 hours before departure, no amendments less than 24 hours prior.

 

Booking Fee

A booking fee will be added to each booking at check out at the following rates:

£1.00 per person for services under £50 per person; £1.50 per person for services over £50 per person.

 

Lost Tickets

Once you receive your tickets from the Greatdays representative you are solely responsible for them. If tickets are lost then please contact Greatdays and we will do all we can to assist you but this may incur additional cost.

 

Travel Insurance

Is not included.

 

Lost Property

Greatdays cannot be held responsible for property  lost at any point of your trip. Any lost property recovered by Greatdays must be collected from Greatdays head office.

 

Accident or Loss

We have no liability for loss, damage, delay, inconvenience, or direct or consequential loss, however caused, unless due to our employees’ negligence, in which case our liability is limited (except for death or personal injury) to a maximum of the refund of the tour cost. We do not own or manage the train, boats, vehicles, attractions or restaurants used and we have no liability for loss or  damage caused by the proprietors or operators thereof.

 

Refund and Compensation Policy

In the event that a venue is not visited due to unforeseen circumstances, an amount equal to the value of the admission fee will be refunded.

 

Third Party Products

Some services featured in this brochure are  operated in whole or in part by other companies for whom we act as agents, whose conditions may vary from those shown above. Please ask for details.

 

General Conditions

In the event of ‘Places of Interest’ being closed, or travel conditions en-route prevent the tour as advertised being operated, every endeavour will be made to substitute an alternative, but the Company reserves the right to cancel or alter arrangements. During the tour, Greatdays or any service representative reserves the right to withdraw any person if conduct is offensive, inappropriate or contrary to Greatdays or the services terms and conditions with no refunds or further liability. No servant or agent of Greatdays can vary Greatdays terms and conditions and any such purported variation shall be of no effect unless it has been signed by a Greatdays director. All matters concerning this booking shall be subject to English Law in the courts of England and Wales.

If you have any comments about your tour please direct them to:

Manchester Sightseeing Tours Ltd

Chapel House

1 Borough Road

Altrincham

England, WA15 9RA

 

T: +44 (0) 161 928 2001

E: sightseeing@greatdays.co.uk